The Reception workspace is the whole front-desk job on one screen. You reach it automatically when you log in as a receptionist.
The day
Appointments are grouped by dentist. Use the arrows or the date field to move between days; Today brings you back.
Statuses are yours
Each scheduled appointment has three buttons: ✓ done, no-show, ✗ cancelled. Only reception (and admins/managers) can change status — dentists see their schedule but never edit it. When the last appointment of a visit is marked done, the deal owner automatically gets a nudge to record the visit.
Booking
+ Book searches patients by name or phone, picks a dentist, and — when your clinic uses translators — pre-selects one who speaks the patient's language. Double-booking a dentist warns you but never blocks.
Walk-ins
+ Walk-in registers a patient standing at the desk in one step: their details, complaint, dentist and time. The system creates the patient record, a clinical case and today's appointment together, and tells the dentist. If the phone or email already exists you'll see the existing patient's name instead of creating a duplicate.
The patient panel and money
Tap a patient's name: phone, clinical notes, plan total, and each visit's planned vs paid with the remaining balance. Record saves what the patient just paid — the deal updates itself, and any amount above plan is credited to the visit's translator. Print plan opens the clinic copy of the treatment plan (no prices — the final amount is written by hand and stamped). For a walk-in who just paid, Record final payment creates the paid deal in one tap.