One clinic number. Every conversation in a shared inbox, linked to the patient's record, visible to managers — with AI that drafts the reply in the patient's language.
When a coordinator leaves, their chats — and your patients — leave with them. Nobody can see who was promised what.
WhatsApp is where your patients are, but messages get answered whenever someone remembers to check a phone.
Deposits, prices, dates — all agreed in chats the clinic can't search, audit, or hand over to the next shift.
Official WhatsApp Business Cloud API connection through embedded signup — keep your existing clinic number and message history workflow.
Every incoming chat lands in a shared inbox with assignment, canned replies, and away auto-replies — no more 'whose phone has that patient?'
Conversations are matched to CRM records by phone number automatically, so the full history — ads clicked, plans sent, messages exchanged — sits on one screen.
The assistant drafts responses that mirror the patient's language — Arabic, German, Spanish, Turkish — and your rep approves before anything sends.
Plan pages, payment details, and travel documents go out through the same thread the patient already trusts.
Response-time analytics, per-rep conversation loads, and a full audit trail — WhatsApp stops being a black box.
Yes. You connect your clinic's number through Meta's official embedded signup. The team inbox then handles that number's chats — no new number for patients to learn.
No. WhatsApp inbox features are included with DentClosers plans rather than billed as a separate product.
The app is one phone, one person. The Cloud API connection gives your whole team one shared inbox, chats linked to CRM records, assignment, analytics, and AI drafting — while patients just see a normal WhatsApp conversation.
Yes — that's the point. Conversations can be assigned, handed over between shifts, and supervised by managers in real time.
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