Run your clinic's WhatsApp like a sales team
One clinic number. Every conversation in a shared inbox, linked to the patient's record, visible to managers — with AI that drafts the reply in the patient's language.
Sound familiar?
When a coordinator leaves, their chats — and your patients — leave with them. Nobody can see who was promised what.
WhatsApp is where your patients are, but messages get answered whenever someone remembers to check a phone.
Deposits, prices, dates — all agreed in chats the clinic can't search, audit, or hand over to the next shift.
This is what your team
works in every day.
Chats attach themselves to leads. Conversations are matched to CRM records by phone number automatically, so the full history — ads clicked, plans sent, messages exchanged — sits on one screen.
Real, untouched product screenshots — shown in your language.
What DentClosers does about it
Your number, connected properly
Official WhatsApp Business Cloud API connection through embedded signup — keep your existing clinic number and message history workflow.
One inbox, whole team
Every incoming chat lands in a shared inbox with assignment, canned replies, and away auto-replies — no more 'whose phone has that patient?'
AI replies in the patient's language
The assistant drafts responses that mirror the patient's language — Arabic, German, Spanish, Turkish — and your rep approves before anything sends.
Frequently asked questions
Do we keep our existing WhatsApp number?
Yes. You connect your clinic's number through Meta's official embedded signup. The team inbox then handles that number's chats — no new number for patients to learn.
Is WhatsApp an expensive add-on?
No. WhatsApp inbox features are included with DentClosers plans rather than billed as a separate product.
What's the difference from using the WhatsApp Business app?
The app is one phone, one person. The Cloud API connection gives your whole team one shared inbox, chats linked to CRM records, assignment, analytics, and AI drafting — while patients just see a normal WhatsApp conversation.
Can several agents work the same number at once?
Yes — that's the point. Conversations can be assigned, handed over between shifts, and supervised by managers in real time.
Do we need a separate WhatsApp CRM integration?
No. With generic CRMs — Zoho, HubSpot, Bitrix24 — WhatsApp integration means a paid third-party connector and another tool to maintain. In DentClosers the WhatsApp CRM integration is native: the official Cloud API is part of the CRM itself, so chats, leads, and treatment plans live in one system with nothing to glue together.
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