Connect your own iyzico or İşbank merchant account and patients pay the deposit online, right after they accept their plan. The money goes straight to your account: DentClosers never holds it and never sees card details. Works in both the CRM and the Treatment Planner.

Before you start

  • In Treatment Setup → Treatment Plan Settings, switch on Offer a deposit in Deposit after acceptance. That amount (% of the plan or a fixed amount) is what patients pay. No installments.
  • Ask your provider to enable foreign cards and EUR / USD / GBP on your merchant account. For İşbank you need the 3D Pay Hosting virtual POS.

Connect a provider

Go to Settings → Payments (clinic admins by default).

  • iyzico: enter your API key and Secret key, keep Test mode on, click Save, then Test connection. Copy the notification address shown there into the iyzico merchant panel: Settings → Merchant Settings → Merchant Notifications.
  • İşbank: enter your Client ID (merchant number) and Store key, keep Test mode on and click Save. İşbank can only be checked with a test payment (or by adding the API user).
  • Keep Use for deposits on for each provider you use.

Under Which provider charges each currency, choose iyzico or İşbank for EUR, USD, GBP and TRY, or leave Automatic, then click Save. A currency without a connected provider falls back to the payment links in Deposit after acceptance.

What the patient sees

After accepting, Pay deposit opens the secure payment page of iyzico or your bank. Back on the plan, they see "Deposit received — thank you!" with the amount and date.

When a deposit is paid

  • The case owner, their team leader, the managers and the clinic admins get a notification, e.g. "Anna paid the deposit".
  • The case shows Deposit paid, also on the Completed list. The case page lists every payment attempt.
  • Treatment Planner: a note is added to the Zoho record. To also fill a field, enter its API name (e.g. Deposit_Paid) in Zoho field for "Deposit paid" and click Save.

Test mode

While Test mode is on, pay with your provider's test cards. Test payments are marked [TEST] in notifications and Test payment on the case. They never count as a real deposit: no Deposit paid badge and nothing written to Zoho. Switch Test mode off when everything works.