Goal: no more "name in the email field" leads.
Steps:
- Go to Settings → Integrations → Lead Chains → Add Chain.
- Pick the platform + the specific ad form. Common fields auto-map; fix anything that guessed wrong (the dropdowns list every CRM field, including custom fields).
- Choose a default status for arriving leads (e.g. New Lead) and the default owner if you route to one rep.
- Save. From now on every submission of that form lands as a complete lead with source + campaign attached.